Support Center

[vc_row full_width="stretch_row" background_image="1258" lg_spacing="padding_top:400;padding_bottom:130" background_position="center" sm_spacing="padding_top:170;padding_bottom:90" md_spacing="padding_top:280"][vc_column offset="vc_col-md-offset-1 vc_col-md-10"][tm_heading custom_google_font="" align="center" text_color="custom" custom_text_color="#ffffff" text="Let Us Know How We Can Help" font_size="sm:36;md:46;lg:56" line_height="1.28"][tm_spacer size="lg:70"][tm_search_form][/vc_column][/vc_row][vc_row full_width="stretch_row_content_no_spaces"][vc_column][tm_grid gutter="0" margin_bottom="0" equal_height="1" animation="scale-up" columns="xs:1;sm:2;md:3;lg:4"][tm_box_icon style="7" icon_type="themify" icon_themify="ti-panel" heading="Theme Options" text="Atomlab offers a wide variety of theme options for you to comfortably personalize your website."][tm_box_icon style="7" icon_type="themify" icon_themify="ti-harddrives" heading="Documentation" text="This theme comes with an extensive documentation, which is well-written and greatly detailed."][tm_box_icon style="7" icon_type="themify" icon_themify="ti-gift" heading="Free Resources" text="Purchase this theme so as to gain access to abundant resources that are totally free of charge. "][tm_box_icon style="7" icon_type="themify" icon_themify="ti-user" heading="Skilled Experts" text="Our team of highly skilled experts in the field has worked so hard together to develop Atomlab."][tm_box_icon style="7" icon_type="themify" icon_themify="ti-mobile" text="Websites created using Atomlab theme are completely friendly and adaptable on all mobile devices." heading="Mobile Friendly"][tm_box_icon style="7" icon_type="themify" icon_themify="ti-headphone-alt" heading="Support Team" text="Atomlab's top-notch customer service team is always ready for your service at any time of the day."][tm_box_icon style="7" icon_type="themify" icon_themify="ti-settings" heading="Easy Settings" text="It's super easy to customize and set everything up for your site with Atomlab theme."][tm_box_icon style="7" icon_type="themify" icon_themify="ti-dashboard" heading="Website Speed Tests" text="The result of the speed test for sites that use the Atomlab has been beyond our expectation."][/tm_grid][/vc_column][/vc_row][vc_row full_width="stretch_row" background_size="auto" lg_spacing="padding_top:134;padding_bottom:150" background_image="1319" background_position="left bottom" sm_spacing="padding_top:100;padding_bottom:100"][vc_column][tm_heading style="modern-text" custom_google_font="" align="center" text="Welcome to atomlab"][tm_spacer size="lg:36"][tm_heading custom_google_font="" align="center" text="Frequently asked questions" font_size="sm:36;md:46;lg:56" line_height="1.28"][tm_spacer size="sm:50;lg:103"][vc_row_inner][vc_column_inner offset="vc_col-md-5" xs_spacing="margin_bottom:50"][tm_accordion items="%5B%7B%22title%22%3A%22Who%20Should%20I%20Contact%20When%20I%20Have%20A%20Problem%3F%22%2C%22content%22%3A%22For%20Internet%20questions%20or%20help%2C%20please%20call%20our%20Customer%20Support%20Centre%20or%20send%20an%20email%20to%20us.%20For%20Atomlab%20team%20to%20be%20most%20effective%20in%20troubleshooting%20your%20issue%2C%20please%20ensure%20you%20are%20available%20during%20working%20hours%20and%20frequently%20check%20your%20phone%20and%20inbox.%22%7D%2C%7B%22title%22%3A%22How%20Long%20Does%20It%20Takes%20To%20Receive%20The%20Answer%3F%20%22%2C%22content%22%3A%22We%20understand%20that%20sometimes%20things%20need%20further%20clarification.%20We%20will%20try%20our%20best%20to%20get%20back%20to%20you%20within%2024%20hours%20during%20the%20business%20hours.%20Atomlab%20Support%20is%20not%20available%20during%20Sundays%20and%20holidays.%20%22%7D%2C%7B%22title%22%3A%22Is%20There%20A%20Documentation%20For%20Visual%20Composer%3F%22%2C%22content%22%3A%22We%20have%20provided%20some%20instructions%20on%20how%20to%20use%20WPBakery%20Page%20Builder%20(formerly%20Visual%20Composer)%20and%20Slider%20Revolution%20in%20our%20Documentation%2C%20however%2C%20if%20you%20want%20a%20more%20detailed%20guide%2C%20refer%20to%20the%20hyperlinks%20embedded%20in%20the%20document%20to%20visit%20plugins'%20website.%22%7D%2C%7B%22title%22%3A%22Can%20I%20Get%20A%20Refund%20If%20I%20Decide%20That%20I%20Don't%20Like%20It%3F%22%2C%22content%22%3A%22Sure%2C%20you%20can%20get%20a%20refund%20after%20making%20your%20purchase.%20Refer%20to%20the%20refund%20policy%20of%20Envato%20Market%20on%20https%3A%2F%2Fthemeforest.net%2Fpage%2Fcustomer_refund_policy.%20Or%20you%20can%20contact%20our%20Support%20Team%20for%20more%20information%20and%20get%20instructions%20on%20how%20to%20get%20your%20money%20back.%22%7D%5D"][/vc_column_inner][vc_column_inner offset="vc_col-md-offset-1 vc_col-md-6" lg_spacing="padding_right:27;padding_left:103" md_spacing="padding_right:15;padding_left:50" sm_spacing="padding_left:15"][tm_popup_video style="poster-03" video="https://www.youtube.com/watch?v=9No-FiEInLA" poster="51"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row full_width="stretch_row" content_placement="middle" background_attachment="fixed" lg_spacing="padding_top:120;padding_bottom:120" background_image="1265" sm_spacing="padding_top:90;padding_bottom:100" background_position="center"][vc_column offset="vc_col-md-5" sm_spacing="margin_bottom:50"][tm_heading custom_google_font="" text_color="custom" custom_text_color="#ffffff" text="Save your time & try our customization services" font_size="sm:32;md:42;lg:52" line_height="1.28"][tm_spacer size="sm:25;lg:54"][tm_button button="url:%23|title:Get%20in%20touch||" icon_type="ion" icon_ion="ion-arrow-right-c" color="secondary"][/vc_column][vc_column md_spacing="padding_right:15;padding_left:15" lg_spacing="padding_right:30;padding_left:30" offset="vc_col-md-7"][vc_row_inner background_color="custom" lg_spacing="padding_top:55;padding_right:35;padding_bottom:55;padding_left:35" custom_background_color="rgba(51,51,51,0.5)" border_radius="8px" sm_spacing="margin_right:0;margin_left:0"][vc_column_inner width="1/2" xs_spacing="margin_bottom:40"][tm_heading custom_google_font="" font_weight="700" text_transform="uppercase" text_color="custom" custom_text_color="#ffffff" text="Popular Articles" font_size="lg:18" letter_spacing="2px"][tm_spacer size="lg:28"][tm_list marker_color="custom" custom_marker_color="#ffffff" title_color="custom" custom_title_color="#ffffff" icon_type="ion" icon_ion="ion-arrow-right-b" columns="xs:1;lg:1" items="%5B%7B%22item_title%22%3A%22Config%20Meta%20Slider%22%2C%22icon_fontawesome%22%3A%22fa%20fa-adjust%22%2C%22icon_ion%22%3A%22ion-alert%22%2C%22icon_themify%22%3A%22ti-arrow-up%22%7D%2C%7B%22item_title%22%3A%22Newsletter%20popup%20signup%20form%22%2C%22icon_fontawesome%22%3A%22fa%20fa-adjust%22%2C%22icon_ion%22%3A%22ion-alert%22%2C%22icon_themify%22%3A%22ti-arrow-up%22%7D%2C%7B%22item_title%22%3A%22MailChimp%20Newsletter%22%2C%22icon_fontawesome%22%3A%22fa%20fa-adjust%22%2C%22icon_ion%22%3A%22ion-alert%22%2C%22icon_themify%22%3A%22ti-arrow-up%22%7D%2C%7B%22item_title%22%3A%22Setup%20product%20detail%20layout%22%2C%22icon_fontawesome%22%3A%22fa%20fa-adjust%22%2C%22icon_ion%22%3A%22ion-alert%22%2C%22icon_themify%22%3A%22ti-arrow-up%22%7D%2C%7B%22item_title%22%3A%22Updating%20the%20theme%22%2C%22icon_fontawesome%22%3A%22fa%20fa-adjust%22%2C%22icon_ion%22%3A%22ion-alert%22%2C%22icon_themify%22%3A%22ti-arrow-up%22%7D%2C%7B%22item_title%22%3A%22How%20to%20setup%20contact%20form%207%22%2C%22icon_fontawesome%22%3A%22fa%20fa-adjust%22%2C%22icon_ion%22%3A%22ion-alert%22%2C%22icon_themify%22%3A%22ti-arrow-up%22%7D%5D" heading_font_size="lg:16"][/vc_column_inner][vc_column_inner width="1/2"][tm_heading style="modern-text" custom_google_font="" font_weight="700" text_transform="uppercase" text_color="custom" custom_text_color="#ffffff" text="Popular Forum Topics" font_size="lg:18" letter_spacing="2px"][tm_spacer size="lg:28"][tm_list marker_color="custom" custom_marker_color="#ffffff" title_color="custom" custom_title_color="#ffffff" icon_type="ion" icon_ion="ion-arrow-right-b" columns="xs:1;lg:1" items="%5B%7B%22item_title%22%3A%22Theme%20Translation%22%2C%22icon_fontawesome%22%3A%22fa%20fa-adjust%22%2C%22icon_ion%22%3A%22ion-alert%22%2C%22icon_themify%22%3A%22ti-arrow-up%22%7D%2C%7B%22item_title%22%3A%22Topic%20Closed%22%2C%22icon_fontawesome%22%3A%22fa%20fa-adjust%22%2C%22icon_ion%22%3A%22ion-alert%22%2C%22icon_themify%22%3A%22ti-arrow-up%22%7D%2C%7B%22item_title%22%3A%22Theme%20Translation%22%2C%22icon_fontawesome%22%3A%22fa%20fa-adjust%22%2C%22icon_ion%22%3A%22ion-alert%22%2C%22icon_themify%22%3A%22ti-arrow-up%22%7D%2C%7B%22item_title%22%3A%22Release%20update%20all%20theme%22%2C%22icon_fontawesome%22%3A%22fa%20fa-adjust%22%2C%22icon_ion%22%3A%22ion-alert%22%2C%22icon_themify%22%3A%22ti-arrow-up%22%7D%2C%7B%22item_title%22%3A%22Install%20wordpress%20theme%22%2C%22icon_fontawesome%22%3A%22fa%20fa-adjust%22%2C%22icon_ion%22%3A%22ion-alert%22%2C%22icon_themify%22%3A%22ti-arrow-up%22%7D%5D" heading_font_size="lg:16"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row custom_border_color="#ededed" lg_spacing="border_bottom:1;padding_top:117;padding_bottom:106"][vc_column][tm_heading style="modern-text" custom_google_font="" align="center" text="Our happy clients"][tm_spacer size="lg:26"][tm_heading style="highlight-text" custom_google_font="" align="center" text="Why do people love us?" font_size="sm:24;md:32;lg:40" line_height="1.4"][tm_spacer size="lg:79"][tm_testimonial style="2" number="3" auto_play="" pagination="1" carousel_items_display="xs:1;sm:2;lg:3" carousel_gutter="lg:0" taxonomies="testimonial_category:classic"][/vc_column][/vc_row][vc_row full_width="stretch_row" content_placement="middle" background_color="custom" custom_background_color="rgba(11,136,238,0.7)" sm_spacing="padding_bottom:84"][vc_column background_size="auto" lg_spacing="padding_top:84;padding_bottom:84;padding_left:115" background_image="709" background_position="15px 46px" offset="vc_col-md-6" sm_spacing="padding_bottom:50"][tm_heading custom_google_font="" font_weight="700" text_color="custom" custom_text_color="#ffffff" text="Now you can contact the support center without having to pay monthly fees." font_size="sm:18;md:20;lg:24" line_height="1.5"][/vc_column][vc_column offset="vc_col-md-6"][tm_button_group align="center"][tm_button button="url:%23|title:Call%20center||" icon_align="left" icon_type="ion" icon_ion="ion-android-call" color="custom" button_bg_color="custom" font_color="secondary" button_border_color="custom" button_bg_color_hover="custom" font_color_hover="custom" button_border_color_hover="custom" custom_button_bg_color="#ffffff" custom_button_border_color="#ffffff" custom_font_color_hover="#ffffff" custom_button_border_color_hover="#ffffff"][tm_button button="url:%23|title:Get%20a%20quote||" icon_align="left" icon_type="ion" icon_ion="ion-chatbubbles" color="custom" button_bg_color="custom" font_color="custom" button_border_color="custom" button_bg_color_hover="custom" font_color_hover="secondary" button_border_color_hover="custom" custom_font_color="#ffffff" custom_button_border_color="#ffffff" custom_button_bg_color_hover="#ffffff" custom_button_border_color_hover="#ffffff" el_id="nice-id-test"][/tm_button_group][/vc_column][/vc_row][vc_row full_width="stretch_row" background_attachment="fixed" lg_spacing="padding_top:100;padding_bottom:55" background_image="1312"][vc_column width="1/3"][tm_box_icon style="6" align="center" icon_type="ion" icon_ion="ion-iphone" heading_color="custom" custom_heading_color="#ffffff" icon_color="secondary" text_color="custom" custom_text_color="#cccccc" button_color="custom" custom_button_color="#ffffff" heading="Mobile Support" text="Helps users troubleshoot common issues, find answers to service and warranty questions." button="url:%23|title:Learn%20More||" text_width="290px"][/vc_column][vc_column width="1/3"][tm_box_icon style="6" align="center" icon_type="ion" icon_ion="ion-ios-people-outline" heading_color="custom" custom_heading_color="#ffffff" icon_color="secondary" text_color="custom" custom_text_color="#cccccc" button_color="custom" custom_button_color="#ffffff" heading="Support Team" text="Atomlab's support team is always ready for your service during 24 hours a day and 7 days a week." button="url:%23|title:Learn%20More||" text_width="290px"][/vc_column][vc_column width="1/3"][tm_box_icon style="6" align="center" icon_type="ion" icon_ion="ion-card" heading_color="custom" custom_heading_color="#ffffff" icon_color="secondary" text_color="custom" custom_text_color="#cccccc" button_color="custom" custom_button_color="#ffffff" heading="Payment Methods" text="We accept transfers from branded bank accounts, debit and credit cards, Paypal debit and credit cards." button="url:%23|title:Learn%20More||" text_width="290px"][/vc_column][/vc_row]